After it arrives
Returns and damage
We do not take returns. We do fix problems.
No refunds or returns
Every helmet is a licensed collectible, and most of them are finished by hand for the person who ordered them. We do not accept returns and we do not issue refunds for a change of mind.
That is worth knowing before you buy rather than after, which is why it is on this page in plain words instead of buried in the terms.
Damage is a different thing
If your helmet arrives damaged, or something is wrong with it, contact us. We will put it right. Photograph the box and the helmet before unpacking any further, because that is what a carrier claim needs.
Reach out. We would rather fix a helmet than have you keep one you are unhappy with.
Questions this page does not answer: get in touch.